Terms and Conditions

Welcome to Makana Transportation Company LLC!

These terms and conditions outline the rules and regulations for the use of Makana Transportation Company 's Website, located at https://makanatransportation.com

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Makana Transportation Company LLC if you do not agree to take all of the terms and conditions stated on this page.

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Terms and Conditions

1. Introduction

Welcome to Makana Transportation Company. By using our transportation services, you as our customer agree to comply with and be bound by these Terms and Conditions. Please read them carefully before booking a service.

2. Services Provided

Our company provides transportation services to and from the airport and hotel destinations, including but not limited to shuttle services, private charters, and luggage pick-up, delivery and storage. Services are subject to availability and may be modified without prior notice.

3. Booking and Payments

- Customers must provide accurate details when booking a service.

- Full payment is required at the time of booking, depending on the service.

- We accept [Visa, discover, Mastercard, Venmo, Square payment, apple pay, cash, & online payments].

- Any additional charges, such as tolls or extra wait time, may be applied.

4. Cancellations and Refunds

- Cancellations must be made at least 8 hours before the scheduled service to be eligible for a refund.

- Late cancellations or no-shows may incur full charges.

- Refund policies vary by service type and are subject to our discretion.

5. Passenger Responsibilities

- Passengers must be ready at the designated pick-up location at the scheduled time.

- Any damage caused to the vehicle by a passenger will be the passenger’s responsibility.

- No smoking, drinking alcohol, or carrying illegal substances is permitted in our vehicles.

6. Company Liability

- We strive to provide timely and safe transportation but are not responsible for delays due to traffic, weather, or unforeseen circumstances.

- Our liability for loss, damage, or injury is limited to the extent permitted by law.

- We are not responsible for lost or stolen items left in our vehicles.

7. Service Modifications and Termination

- We reserve the right to refuse service to anyone violating these terms. We will refuse customers who we suspect that may be under the influence of Alcohol or drugs. We hold a high standard within our company policies for the safety of our drivers and customers.

- We may modify or terminate services at our discretion.

8. Governing Law

These Terms and Conditions shall be governed by the laws of Hawaii State and Maui County. Any disputes shall be resolved in the appropriate courts of Maui County & State Judiciary courts.

9. Contact Information\

For inquiries, cancellations, or complaints, please contact us at;

info@makanatransportation.com

1-808-281-4911.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.